Email
A dedicated sending domain allows you to send emails that appear to be coming from your brand, which can help you maintain a better reputation with email services.
A dedicated sending domain gives you control over what appears to be coming from your business. That means you can avoid spam filters and other issues that might get your messages caught by unwanted mail servers.
A dedicated sending domain allows you to send emails that appear to be coming from your brand, which can help you maintain a better reputation with email services. Any sub-account or agency can create a dedicated sending domain, and it's quick and easy.
By default, all emails sent from our platform will show the name of our email-sending servers in the "sent on behalf of" or "sent via" email headers:
When you set up your own custom mail server domain, you will see a different "mailed-by," "sent on behalf," or "sent via" field.
A domain serves as the digital address for online services like websites, email hosting, and more, by mapping them to IP addresses through DNS. Domain names are essential for enabling email communication.
When working with domains, it's important to distinguish between a root domain and a subdomain.
IMPORTANT NOTE: Be careful when adding root domains. Many users accidentally break their existing mailbox or site by adding a root domain already in use. We recommend adding a sub-domain if your root domain is used somewhere else.
You can create multiple sending domains under your account and make one active.
If your domain provider is Google, Cloudflare, or GoDaddy, The system offers automatic DNS configuration for connecting your domain to the platform. This feature eliminates the need to manually manage DNS records for branded domains, websites, dedicated domains, and the client portal. Auto-configuration streamlines domain integration, saving time and reducing the risk of errors.
If your domain provider is not Google, Cloudflare, or GoDaddy, manual DNS configuration is required. The system simplifies this process by generating the necessary record values for you to input into your domain provider's system. This ensures seamless integration of your domain with Exponexa, supporting branded domains, websites/funnels, dedicated domains, and the client portal.
1) Now you open your DNS provider of choice and add the records in. Adding records are much the same, with some variation based on the provider. Go to your DNS manager and click add record.
2) Select the record type provided by Exponexa
3) Input the Hostname into the “Name” field and Value/Target into the “target field”
4) Save the record. If utilizing Cloudflare the Proxy Status will need to be toggled off.
Here are instructions for common DNS providers: Dedicated Sending Domain Setup on Godaddy
Note: The propagation process can take up to 24 hours. If it has been longer than 24 hours please double-check your DNS settings by following the process above
If you've added DNS records to your domain provider but are encountering issues like web pages returning 404 errors, there are a few key troubleshooting steps to consider.
You can purchase a domain from a domain registrar such as Godaddy, Cloudflare, Namecheap, Google Domains if you do not currently own a domain. Once purchased this will allow you to proceed to set up the domain within Exponexa.
You can set up a dedicated domain for an existing domain. It is advised to utilize a sub-domain when setting up your domain for email sending within Exponexa to prevent it from affecting your current email services.
Wix does not allow for multiple MX records to be added of the same priority. In order to use a domain that is connected to Wix the nameservers will need to be changed to point to another domain host.
Make sure the Cname record that is added into Cloudflare has the proxy toggled off in order to allow the record to propagate.
Exponexa empowers you to automate follow-ups,
personalize every touchpoint, and keep every conversation moving forward effortlessly.
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